English, French & some African languages · Spanish & Creole: call ahead
718-880-4485 | WhatsApp 646-852-0774 | Mon–Fri 9:30 am–7 pm · Thu until 8:30 pm · Sat 10:30 am–6:30 pm
TETEEMA GROUP LLC
Your everyday needs. Our simple solutions.
From essential paperwork to bill payments, career documents and passport services, TEMA Express Services makes everyday tasks simpler. Our multilingual team sits down with you, explains what is needed, and handles the paperwork with you.
Walk in, walk out
NOTICE: THIS TRANSACTION OR SERVICE IS ALSO AVAILABLE, AT NO ADDITIONAL CHARGE, DIRECTLY FROM THE OFFICIAL DEPARTMENT OF MOTOR VEHICLES WEBSITE AT WWW.DMV.NY.GOV.
DMV services
Registrations, plates, titles and license paperwork through our licensed NYS Private Service Bureau.
Notary public
Document notarization and ID verification. Notary services by appointment only. Our notary is not in every day — please call 718-880-4485 before coming to confirm availability. Bring a valid photo ID.
International documents
Apostille & authentication
TETEEMA GROUP LLC is not a government agency, is not affiliated with the U.S. Department of State, and is not an official passport acceptance facility. Our service fee is separate from government fees. TEMA Express Services is a trade name of TETEEMA GROUP LLC. We are not attorneys and do not give legal advice or prepare legal documents. We complete and submit forms using the information you provide; approval of any application rests with the issuing government authority. Bill payments are processed through licensed third-party payment providers. Passport, forms and travel help do not include any United States immigration, visa or citizenship filing. Prices are posted at our office and available on request. Step-free, wheelchair-accessible entrance.
Deposits and Refunds
Refunds of our service fee. If we have not started work, your service fee is refunded in full. If work has begun, we refund the balance after deducting the fee for work already performed, and we will show you what that covers. Refunds are issued by the same method you paid, within 14 days.
Government and third-party fees are separate. Fees paid to a government agency, a consulate, a biller or a payment provider are not ours and cannot be refunded by us once they have been submitted. This includes NYS DMV fees, U.S. Department of State passport fees, consular fees, e-visa fees, and bill payments once remitted. If an application is delayed, refused or returned, the government fee stays with that government. We will tell you the exact amount of any such fee before you pay it.
Appointment deposits. A $30 deposit applies only to early, after-hours and Sunday appointments, and only for DMV, document and administrative, travel and e-visa, and business services. It is credited in full toward your service. Cancel or reschedule at least 48 hours ahead and the deposit is refunded within 14 days, or moved to another early, after-hours or Sunday appointment. With less than 48 hours' notice, it may be moved once within 30 days but is not refunded; a no-show is not refunded. No deposit is taken for passport services, or for regular business-hours appointments.
To request a refund, speak to us at the office or email Hello@teteemagroup.com. A written copy of this policy is available on request.
Going home, or going on pilgrimage?
- Flights home to West Africa, Haiti and the Caribbean
- Hajj, Umrah and religious travel
- Hotels, car rentals and cruises
- Tour and vacation packages
- Business travel
- Event, show and amusement park tickets
- Travel insurance through our insurance division
Documents & office help
Typing, PDFs, resumes & cover letters
Online applications, accounts & bill payment
How it works
1. Walk in or book ahead: most office services are done while you wait. Notary services by appointment only. Our notary is not in every day — please call 718-880-4485 before coming to confirm availability.
2. Bring what you have: your photo ID, your documents and any forms, letters or travel dates.
3. We take care of it with you: we prepare and check everything, and any government fee is shown separately from ours.
4. Leave with what you need: your copies, receipts and clear next steps.
Common questions
Do I need an appointment?
Walk-ins are welcome for copies, fax, photos and most office help. Notary services by appointment only. Our notary is not in every day — please call 718-880-4485 before coming to confirm availability. Other document services can be booked online.
Early, evening & Sunday appointments are available by request for office, travel, translation and DMV services. Call 718-880-4485 to check availability. $30 deposit — early, after-hours and Sunday appointments only, credited toward your service. Cancel or reschedule at least 48 hours before your appointment time — the deposit is refunded within 14 days, or moved to another early, after-hours or Sunday appointment. Read the full deposit policy. Tax, immigration, Medicare/health insurance and notary services are not available after hours.
What should I bring to get a document notarized?
A valid, unexpired government photo ID and the document, unsigned. You sign in front of the notary. A notary cannot give legal advice or tell you which document you need.
Can you get my U.S. passport for me?
No. We help you complete the application and take your passport photos. You submit the application yourself at an official passport acceptance facility, or by mail if you qualify for renewal by mail. Current government passport fees are listed on travel.state.gov and are paid separately from our service fee.
What is an apostille?
An apostille certifies a U.S. public document, like a birth certificate or diploma, so it is recognized in countries that are part of the Hague Convention. Many documents must be certified or notarized first. We help you prepare and send the request.
Can you help me with online applications and bill payments?
Yes. We sit with you while you complete online forms, accounts and payments. You keep control of your own passwords.
Do you check consulate requirements?
Yes. Before you travel or apply, we check the current requirements listed by the consulate or agency so your documents are complete. Final decisions are always made by the consulate or agency.
Can I get same-day service?
Yes. Priority same-day service is available for documents and forms, and for French and Spanish translation received by 12 PM, at an added fee. Other languages take 2-5 business days.
More office help
Career: resumes, cover letters, job applications and LinkedIn or Indeed set-up.
Tech support: phone and app set-up, email, online account creation and password recovery. You keep control of your own passwords.
Admin support: staying organized, reminders for renewals and appointments you ask us to track, and ongoing document help. You remain responsible for your own deadlines.
Priority service: same-day service for documents and forms, and for French and Spanish translation received by 12 PM, at an added fee.
Clear fees
Your fee is explained and agreed with you before we begin. Our service fee is always listed separately from DMV, passport, consulate, airline and other government or third-party fees.